ISO 9001:2015

ISO 9001 is a standard that defines an effective quality management system. When an organization meets the requirements of this standard, it can obtain the ISO 9001 certificate. This certificate indicates that the organization’s products and services are produced in accordance with an internationally recognized standard.

The standard is developed by the International Organization for Standardization (ISO), headquartered in Geneva, Switzerland, and consists of members from over 90 countries. The authority to accredit certification bodies is granted by the accreditation boards of member countries.

ISO 14001:2015

ISO 14001 Environmental Management System is a systematic approach that ensures environmental impacts are considered throughout every stage of production, from the initial phase to the delivery of the product to the consumer.

ISO 14001 is an international standard that defines the process for controlling and improving a company’s environmental performance.

The sections of the ISO 14001:2015 standard are as follows:

• General Requirements
• Environmental Policy
• Planning
• Implementation and Operation
• Corrective and Preventive Actions
• Management Review

ISO 27001:2015

ISO 27001 Information Security Management System (ISMS) is a management system that includes people, processes, and information systems, and is supported by top management to ensure corporate information security. It is designed to protect information assets and provide adequate and proportional security controls to assure relevant stakeholders.

The ISO 27001 Information Security Management System encompasses the organizational structure, policies, planning activities, responsibilities, implementations, procedures, processes, and resources.

ISO/IEC 20000-1

Benefits of Implementing ISO/IEC 20000-1 IT Service Management System

• Increased service quality and more reliable corporate support
• Clear visibility of IT capabilities
• More detailed information about existing services
• Better analysis of capabilities and more motivated employees through job satisfaction
• Improvements in security, speed, and accessibility of service processes
• Reduction in IT management and operational costs
• Effective resource management and efficient use of resources
• Prevention of repetitive handling of tasks/problems
• Elimination of unnecessary work
• Enhanced accessibility of IT services