Quality Management
As Sezin Medical Imaging and Heart Center, since 2003, we have adopted the principle of maintaining the highest quality in the healthcare sector and providing our patients with safe, accurate, and effective services. Through our radiology services, the quality standards we meticulously apply, and our expert team, we continue to move forward as one of the leading organizations in the industry.
The international quality certifications we hold are a testament to this commitment. These certifications prove that our service processes are carried out in accordance with the highest standards and demonstrate that we follow the best practices in the healthcare sector.
ISO 9001:2015
ISO 9001 is a standard that defines an effective quality management system. An organization can obtain the ISO 9001 certification once it meets the requirements of this standard. The certification indicates that the organization’s products and services are produced in accordance with internationally recognized standards.
The standard was developed by the International Organization for Standardization (ISO), headquartered in Geneva, Switzerland, with over 90 member countries. The authority to accredit certification bodies is granted by the accreditation boards of the member countries.
ISO 14001:2015
ISO 14001 Environmental Management System is a systematic approach that ensures production is carried out by considering environmental impacts at every step, from the initial stage of the product to its delivery to the consumer, in all types of manufacturing sectors.
ISO 14001 is an international standard that defines the process of controlling and improving a company’s environmental performance.
The sections of the ISO 14001:2015 standard are as follows:
Management review
General requirements
Environmental policy
Planning
Implementation and operation
Corrective and preventive actions
Performance evaluation
Improvement
ISO/IEC 20000-1:2018
Benefits of Implementing ISO/IEC 20000-1 Information Technology Service Management System
Increased accessibility of Information Technology services
Improved service quality and more reliable corporate support
Clear visibility of Information Technology capabilities
More transparent information about existing services
Accurate analysis of capabilities and more motivated employees through job satisfaction
Reduced Information Technology management and operational costs
Effective resource management and efficient use of resources
Prevention of repetitive handling of tasks/problems
Elimination of unnecessary tasks
TS ISO/IEC 15504
ISO/IEC 15504 is an international standard for the assessment and improvement of software and systems development processes. This certification helps organizations objectively evaluate and improve their software engineering processes. ISO/IEC 15504 provides a framework for determining the maturity levels of an organization’s processes, aiming to increase process efficiency and reduce risks. Additionally, this standard ensures that processes are aligned with internationally recognized benchmarks and plays a key role in helping organizations achieve their quality management goals.
ISO/IEC 20000-1:2018
ISO 27001 Information Security Management System is a management system that includes people, processes, and information systems, supported by top management, to ensure corporate information security.
It is designed to protect information assets and provide sufficient and proportional security controls to reassure relevant stakeholders.
The ISO 27001 Information Security Management System includes the organizational structure, policies, planning activities, responsibilities, practices, procedures, processes, and resources.
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